FAQ

Coco’s Treat LA makes custom cakes, decorated sugar cookies, cupcakes, cake pops, and other celebration treats in Fresno, California.

Ordering and customization

How can I place an order?

Order through our website, call or text (818) 617-3958, or email cocostreatla@gmail.com for help with a custom request.

Do I need to pre-order?

Yes. We make everything to order, so all orders need to be placed in advance.

How far ahead should I order?

For custom orders, we recommend ordering 2–3 weeks before your event. Production times vary by product and design; check the individual listing and contact us to confirm availability for your event date. Production time is separate from shipping transit time. Requests with less than 7 days’ notice depend on availability and may incur a rush fee.

How do I upload a logo or photo?

On products with an artwork upload option, use that option to submit a clear, high-resolution logo, photo, or design. If you cannot find the upload option or need help with an existing order, email your artwork and order number to cocostreatla@gmail.com. For a quote before ordering, include your event date, quantity, design, and pickup or shipping destination.

How can I customize my cake?

Send us your inspiration photo or design idea, event date, and guest count by email or text so we can discuss your custom cake.

What type of payment do you accept?

We accept credit cards, and you can also check out with PayPal.

Can I cancel my order?

All orders are final, so make sure everything looks correct at checkout.

What’s your minimum order?

1 dozen or 12 pieces.

Pickup, delivery, and shipping

Do you ship cakes?

No. Custom cakes are available for pickup in Fresno, California, only. Cakes and cupcakes cannot be shipped.

Which treats ship nationwide?

Nationwide shipping is available on select desserts, including Summer Vibes Cake Pops, Butterfly Pretzels, Christmas Cake Pops – Holiday Dessert Gifts, Custom Snowflake Logo Sugar Cookies, and Custom QR Code Sugar Cookies. Check the individual product’s description for its fulfillment options before ordering. Shipping eligibility is product-specific, so do not assume that every item in a collection can be shipped.

Do you offer local delivery?

Local delivery near Fresno, CA 93730 is available for eligible products only. Check the individual listing and contact us to confirm your address and event date before ordering. Custom cakes are pickup only.

Can I pick up my order?

Yes. Free local pickup is available by appointment at 2715 E Teaberry Drive, Fresno, CA 93730. Select pickup at checkout when available. Orders must be placed in advance, and your pickup details and ready time will be confirmed with you.

Do you ship outside the USA?

No. We do not currently ship outside the United States.

Cake pops

How should I store my cake pops?

You can keep cake pops at room temperature, in the refrigerator, or in the freezer. Follow the storage instructions provided with your order.

Do you have vegan cake pops?

Yes, we offer vegan cake pops. Contact us to discuss your order.

Contact Coco’s Treat LA

Fresno, California
Call or text: (818) 617-3958
Email: cocostreatla@gmail.com